Learn how to reply to a review
What you will need
- Already have an active Linkasoarus account
- Already have at least one location created within Linkasoarus
- Already connected your Google My Business account to your location within Linkasoarus
Replying To A Review
- Select "Reviews"
- Select "Awaiting"
- Click the action button for "reply" next to the review you want to reply to
- (Optional) Edit the Reviewer's Name Field (Ex. add "Hey, [reviewer's name] )
- Type your reply or choose a template from the drop down menu
- Use the default location signature or select an alternate from the drop down or create a new location signature
- (Optional) Save a new location signature: Enter new location signature - enter location signature name - click "Save Signature"
- The saved location signature will be saved this location for future use for
What you can do now
- Learn how to edit a review reply
- Learn how to turn or off review reply automation
- Learn how to create custom review reply templates
If you have any questions about this, please contact our support team by clicking the support icon listed under your profile in the top right-hand corner of your account.