How to create review reply templates

Learn how to create templates for review replies so you can quickly reply to reviews or use for review reply automation.

What you will need

• Already have an active Linkasoarus account
• Already have at least one location created within Linkasoarus
• Already connected one location to a Google My Business account

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Creating Review Reply Templates From "Reviews Tab"

• Select "Reviews"
• Select "Reply Templates"
• Select a 1-5 star category
• Select "Add New Template" for either with or without comments
• Type in your reply template (remember to not include a signature).

Creating Review Reply Templates During A Reply

• Select "Reviews"
• Select "Awaiting"
• Select the review you want to reply to.
• Type in your Reply Comments
• Select "Send reply & save as template"
• This template will be saved for future reviews with the same star rating and with or without comments for all locations

What you can do now

• Learn how to reply to Google reviews
• Learn how to setup your Google Review reply automation  
• Review tab overview 

If you have any questions about this, please contact our support team by clicking the support icon listed under your profile in the top right-hand corner of your account.