Learn how to understand your Google reviews from the dashboard view
- Already have an active Linkasoarus account
- Already created a location within Linkasoarus
- Already connected a Google My Business account to one of your locations
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Dashboard update 1/21/22
Google Reviews Star Ratings
- Current Average Rating = overall current star rating on all locations and reviews
- Total # or Reviews = Total reviews received since each of the Google My Business account were active
- Date Range Average Rating = Review rating based on the date range selected
Google Reviews Analytics
- Reply Time on All Reviews = how long it took to reply to a Google review
- # of Reviews That Have Been Replied To = Total reviews that have received a reply
- # of Reviews Waiting For Reply = Total review currently waiting for a reply
- Oldest Review Waiting For Reply = If multiple reviews waiting for a reply this is how long the oldest review is waiting
- # Of Edited Reviews = The number or reviews that customers have changed start ratings "to." If under the 5 star column then these are review that have been change "up to" a 5 star
Date Range Average Reply Time
- Same stats as above except just for the selected date range
What you can do now
If you have any questions about this, please contact our support team by clicking the support icon listed under your profile in the top right-hand corner of your account.
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