Learn how to use the facebook "inbox / application" stats on dashboard view
- Already have an active Linkasoarus account
- Already created a location within Linkasoarus
- Already connected a social account to your location(s)
- Already added team members
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Updated 1/21/22
Facebook Inbox (Messenger)
- From the dashboard view scroll down to facebook inbox (messenger)
- Non-applicant conversation - inbox messages sent by customers or potential customers
- Non-applicants messages replied to within 24hrs = you have 24hrs to reply to an inbox message and this shows the number and percent of messages that received a reply
- "Good" conversations = conversations you "tag" as a positive message
- "Bad" conversations = conversation you "tag" as a negative message
- "None" categorized = conversation still waiting for you to "tag" as either good or bad
Facebook Job Applications
- From the dashboard view scroll down to facebook Job Applications
- Applications received are the total number of applicants who applied to a facebook job posting
- Applications replied to within 24hrs = facebook allows up to 24hrs to reply to an applicant and this stats show how many received a reply
- "Hired" are applicants you "tag" as hired
- "Not hired" are applicants you "tag" as not hired
- "Awaiting response" are applicants still waiting for you to update their status
What you can do now
If you have any questions about this, please contact our support team by clicking the support icon listed under your profile in the top right-hand corner of your account.
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